Applied AI
LLM Applications & RAG
Overview
A useful assistant is mostly a good search system with honest answers on top. We build both halves, and measure them.
Outcomes we measure
- Answer accuracy on a golden set
- Citation coverage and correctness
- Time saved per query
- Adoption and repeat usage
Problems we solve
Sound familiar?
- 01
Staff search five systems and still are not sure they have the latest policy.
- 02
A pilot assistant hallucinated an answer and trust collapsed.
- 03
Sensitive documents cannot be exposed to everyone who uses the assistant.
What we deliver
Concrete deliverables, not slideware.
Retrieval pipelines
Ingestion, chunking, embeddings and hybrid search tuned on your content, with permission-aware filtering.
Assistant applications
Chat, search or embedded experiences with citations that link back to the source.
Evaluation harness
Golden questions, retrieval and answer metrics, and regression on every change.
Guardrails
Prompt-injection defence, PII handling, topic boundaries and safe fallbacks.
How it works
From first call to production.
- 01
Content audit
Inventory sources, access models and the questions people actually ask.
1–2 weeks
- 02
Prototype on real content
Build retrieval and answer generation, measured against a golden set.
3–4 weeks
- 03
Harden
Permissions, guardrails, monitoring and the user experience.
3–6 weeks
- 04
Roll out
Phased adoption, feedback loops and content-freshness routines.
Ongoing
Tech & frameworks
Tools we use — in your stack.
- Claude
- GPT
- Gemini
- Azure AI Search
- Elasticsearch
- OpenSearch
- pgvector
- Pinecone
- LlamaIndex
- Ragas
Related projects
Where we've done this.
Case studies
Case studies for this service are being prepared. Ask us for references on a call.
FAQ
Frequently asked questions
Applied AI
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Scope it with a senior practitioner
Book a 45-minute readiness call.
Where you are, what to fix first, and what it would take.
